UnionActive Support
Online Store

Information about the online store and shopping cart:

The online store and shopping cart is included with all advanced packages. If you have purchased an advanced UnionActive package, and would like to activate your store, send an email to support@unions-america.com with your web site address and we will activate your store.

If you have a basic or standard package and would like to purchase an online store, the setup fee is one time $250, and extra $10 per month hosting fee, plus any cost associated with activating a merchant and online credit card processor account.

Once your store is activated, you can start adding categories and products to sell. There are 2 options for payment in the online store, real time credit card processing and invoicing. The default method is credit card processing. If do not want to process credit cards and only want to offer invoice billing, please let us know and we will make the appropriate changes for your store.

Real Time Credit Card Processing:

Processing credit cards online requires a merchant bank account and an online credit card processor to accept the transactions and pass them to the credit card companies. If your organization does not already have a merchant bank account and online card processor contact us and we can help you apply for one.

Our online store system is built to seamlessly integrate with Authorize.net accounts, or you can use a PayPal account for the payment option. Other online processors can be used, but will require some additional programming and cost to customize your store to work with other online processors. Click here to get more information on setting up an Authorize.net account.

Setting up your online store:

Once your store has been activated we will send you the username and password to enter the online store administration link.

Once you login, the first thing you should do is click the edit store button and set the appropriate address and email information for the store. The email address you enter will receive the online orders when they are submitted by a customer.

Next, click the edit categories button on the main screen and setup the categories for your store products. You cannot add any products until you create categories for the store. Also, setup the appropriate shipping cost table for your store.

After you have setup the initial details you can start adding products to your store.

Once your store is ready to go live, you can add the online store module to your site, which will display the online store button and allow customers to enter the store.

Let us know if you have any questions. Thank you.

Page Last Updated: Nov 09, 2018 (08:21:36)
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